Advice that makes a difference

Our bureaux work hard on behalf of people in need providing advice and support across a wealth of issues.

With a Citizens Advice Bureau in the community local people have somewhere to turn. At some point in their lives, four in ten people use the services of a CAB.

During 2009/10 we helped and advised on over 212,000 issues leading to outcomes including cases won, improvements in confidence, self-esteem, general quality of life and physical and mental health.